Terms & Conditions

1. Introduction

Welcome to Lola Store. By accessing our website and making a purchase, you agree to these terms and conditions. Please read them carefully before placing an order.

2. General Information

  • Lola Store is a curated lifestyle brand offering fashion, homeware, and accessories.

  • We reserve the right to update or modify these terms at any time without prior notice.

3. Orders & Payments

  • All prices are listed in GBP (£) and include VAT where applicable.

  • Payments are securely processed 

  • Once an order is placed, you will receive a confirmation email. However, we reserve the right to cancel any order due to unforeseen issues (e.g., stock availability or pricing errors).

4. Shipping & Delivery

  • Orders are processed within 1-2 working days.

  • UK Shipping: Estimated delivery within 2-3 working days.

  • International Shipping: Estimated delivery within 5-10 working days.

  • Customers are responsible for any customs duties or import taxes on international orders.

  • We are not liable for delays caused by couriers or customs.

5. Returns & Refunds

  • Returns are accepted within 14 days of receipt, provided items are unused and in original condition.

  • Earrings, skincare, sale items, and custom-made products are non-returnable.

  • Customers are responsible for return shipping costs unless the item is faulty.

  • Full details can be found in our Refund & Shipping Policy.

6. Product Information & Availability

  • We make every effort to display products accurately, but colors and materials may vary slightly due to screen settings.

  • If an item is out of stock after purchase, we will notify you and offer an alternative or refund.

7. Intellectual Property

  • All content, including images, logos, and text, belongs to Lola Store and may not be used without permission.

8. Privacy & Data Protection

  • Your personal data is handled in accordance with our Privacy Policy.

9. Limitation of Liability

  • Lola Store is not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability is limited to the value of your purchase.

10. Governing Law

These terms and conditions are governed by the laws of England & Wales.

For any questions, please contact us at